Nationwide Insurance Complaints

Nationwide began as a small mutual auto insurer operated by policyholders in 1925. Nationwide is also one of the world's leading insurance and financial services firms. The ability to concentrate on consumers and respect people is credited with Nationwide's success and 85 years of business.

People, according to Nationwide, are the company's most valuable resource and most significant asset in delivering outstanding customer support to the company's customers. Nationwide has an Office of Customer Advocacy and a Supply Management Services group that ensures Nationwide agents and associates get the highest quality goods and services at the best possible price to ensure that this emphasis on people is consistent across the business.

What is the cost of Nationwide auto insurance?

Your car insurance premiums are calculated by various factors, including your age, marital status, credit score, the vehicle you drive, where you live, and the company you use. Your driving experience has a significant effect as well. Teenage drivers' car insurance premiums are typically significantly higher than adult drivers' rates. The average cost of Nationwide auto insurance is compared to the national average cost of car insurance in the graph below. There are four groups in the diagram: teen driver, single adult, a married couple, and senior driver.

The average cost of auto insurance for teen drivers in the United States is higher than the national average. The average Nationwide auto insurance rates for a single male, married couple, and senior driver are marginally lower than the national average. Please keep in mind that these are average car insurance rates based on specific profiles; your premium can vary depending on your unique characteristics that influence car insurance rates.

Charges for auto insurance in the United States

What is the cost of Nationwide homeowners insurance?

Homeowners' insurance premiums differ depending on the specific risks. The location of your house, its condition and age, the size and type of home, the crime rate in your area, your claim history, and your credit score are all factors that influence the cost of homeowners insurance. The total cost of Nationwide homeowners insurance is compared to the state average of homeowners insurance in the graph below. The chart is divided into two categories: a $200,000 home and a $400,000 home.

Both the average Nationwide homeowner's insurance premiums and the national average of homeowners insurance are lower for both home profiles. Please keep in mind that these are average homeowners insurance rates based on basic shapes, and your premium can vary depending on your unique characteristics that influence homeowners insurance rates.

What are the Nationwide discounts?

Customers do not have to split the bank to get reliable protection, according to Nationwide. To help consumers save money, Nationwide provides a variety of discounts on car, renters, motorcycle, and boat policies.

Discounts on auto insurance around the country:

Multi-Policy Discounts: When you bundle your home, car, life, or other insurance plans with Nationwide, you can save up to 20%.

Nationwide Family Plan: Consumers who enroll additional family members in Nationwide insurance policies will save up to 25%.

Discounts apply to Nationwide consumers who have not had any at-fault injuries or significant breaches in the previous five years.

Customers who agree to accept paperless certificates receive a discount on their Nationwide car insurance policy.

Good Student Discount: Students with a B average or higher are eligible for a Nationwide discount.

Anti-Theft Discount: Nationwide will offer you a discount if your car is equipped with an anti-theft kit.

Customers who pay their bills via Nationwide's EasyPay electronic fund's transfer system are eligible for a discount.

Discounts on homeowner's insurance around the country:

Multi-Policy Discount: Customers who already have car insurance with Nationwide can save money on their homeowners or renters insurance.

Customers with smoke detectors, fire alarms, burglar alarms, and other qualifying products may receive discounts around the country.

Claim-Free Discounts: Nationwide consumers will get a reduced premium on their insurance policy if they don't file any claims.

Customers worldwide may receive a discount when they renovate their home's plumbing, heating, cooling, or electrical systems.

Roof Rating: Nationwide offers discounts depending on the age and type of your roof.

Customers who bought their home during the last 12 months around the country are eligible for a discount.

Prior Insurance Discount: New Nationwide customers could be eligible for a discount based on the number of years a previous insurer covered them.

Discount for Consumers Who Live in a Gated Community: Nationwide provides discounts to customers who live in a community where vehicle exits are often guarded.

Discounts on Nationwide motorcycle insurance include Multi-Policy Discount: Whether you have Nationwide home, life, or car insurance, you can get a discount on your motorcycle insurance.

Multi-Vehicle Discount: Whether you cover two or more cars, boats, ATVs, snowmobiles, or scooters with Nationwide, you can save money on motorcycle insurance.

Customers who complete an authorized motorcycle safety course are eligible for a discount from Nationwide.

Discount for Theft-Recovery Devices: If your motorcycle has a professionally mounted radio or GPS theft-recovery system, Nationwide will give you value.

Paid-In-Full Discount: Customers who pay their entire Nationwide policy fee in full receive a discount.

If you buy a home, apartment, townhouse, or mobile home, you might be eligible for a discount on your Nationwide motorcycle insurance.

Anti-Lock Brake Discount: If your motorcycle has a factory-installed Anti-Lock Braking System, Nationwide will offer you a discount.

Discounts on boat insurance around the country:

Multi-Policy Discount: Whether you have Nationwide car, motorcycle, RV, home, commercial, or farm insurance, you can qualify for a discount on boat insurance.

Customers who are 21 years of age or older and have completed an accredited water safety course can be eligible for a discount on their boat insurance.

Multi-Boat Discount: If you insure more than one boat on the same Nationwide policy, you can qualify for a discount.

If you buy a boat that runs on diesel fuel, you might be eligible for a discount on your Nationwide scheme.

Discount for paying your 12-month premium in full: Nationwide policyholders who pay their 12-month premium will receive a discount on their boat insurance.

Claim-Free Renewal Discount: Customers who have had no claims in the previous policy period are eligible for a Nationwide discount.

Kit Discounts: For various types of boaters, Nationwide offers a variety of package discounts. If you're a weekend boater, an overnighter, a light tackle angler, or a deep water pro, Nationwide claims you'll save thousands.

What types of insurance does Nationwide provide?

Nationwide provides all of the regular automobile insurance coverages and a variety of different ranges that you can apply to your policy. These specialist add-on coverages will provide you with additional security as well as additional advantages and features. Optional contents and parts for your Nationwide auto insurance policy are listed below.

Towing and Labor Coverage: Whether you need a tow after an accident or if your car breaks down, Nationwide's towing, and labor coverage will help.

Roadside Assistance: If you run out of gas, have a flat tire, or need a jumpstart or a tow, Nationwide's roadside assistance service is available 24 hours a day, seven days a week to assist you.

Rental Car Expense Compensation: If the car is damaged in an insured loss and has to be fixed, Nationwide provides rental car expense coverage to help compensate for the cost of a rental car or another mode of transportation.

Gap Insurance: As an add-on coverage to auto insurance, Nationwide provides gap insurance. If your vehicle is totaled in an accident, gap insurance pays the difference between the actual cash value of your car and the amount you owe on your lease or loan.

Accident Forgiveness: Once you have your first at-fault accident or the minor breach, you will be eligible for accident forgiveness from Nationwide.

Vanishing Deductible: With Nationwide's vanishing deductible feature, you can save $100 on your deductible for every year you drive safely. Your deductible can be reduced by up to $500.

Complete Damage Deductible Waiver: If the vehicle is considered a total loss in an accident, this Nationwide coverage waives your comprehensive or collision deductible.

In addition to standard homeowners insurance coverage, Nationwide provides optional coverages to add to your policy to obtain extra and expanded content. Optional coverages from Nationwide include:

Identity Fraud: Nationwide's identity theft insurance helps keep your personal information secure.

Do you have any high-value pieces, such as jewelry, antiques, or fine art? The Valuable Plus endorsement from Nationwide protects your valuables.

Replacement Cost Plus: If your home has to be replaced after a disaster, the replacement cost plus add-on from Nationwide expands your property coverage up to 20% of your cap.

Water Backup: A water backup via your drains or sewer, or if your sump pump overflows, may cause water damage to your house. Water damage is covered by Nationwide's water backup coverage in these situations.

Earthquake insurance is available Nationwide and can be added to an existing homeowners insurance policy. The deductible for Nationwide's earthquake policy is separate.

Flood Insurance: Rather than an endorsement on the homeowner's insurance policy, Nationwide provides flood insurance as a separate policy. Flood insurance from the National Flood Insurance Program covers your home and its contents from extreme weather-related water damage.

In 49 states and Washington, D.C., Nationwide offers automobile and motorcycle insurance and homeowners and renters insurance in 48 states and Washington, D.C.

The following is a list of Nationwide's other insurance products:

ATV insurance with specialized coverage

Boat insurance with specialized coverage

Coverage by Specialty

Insurance for classic automobiles

Condo insurance with specialized coverage

Earthquake Insurance and Specialty Coverage

Flood insurance is a specialty coverage.

Coverage by Specialty

Insurance for golf carts

Identity Theft Insurance and Specialty Coverage

Life Insurance and Specialty Coverage

Motorcycle insurance with specialized coverage

Motorhome Insurance and Specialty Coverage

Pet insurance with specialized coverage

RV insurance with specialized coverage

Renters insurance is a specialty coverage.

Scooter insurance with specialized coverage

Coverage by Specialty

Insurance for Snowmobiles

Trailer Insurance and Specialty Coverage

Travel Insurance with Specialty Coverage

Umbrella insurance with a specialty coverage

Watercraft insurance with specialized coverage

Wedding or Event Insurance with Specialty Coverage

Frequently Asked Questions from Around the Country

What does it mean to have a nationwide affinity?

Affinity partners will join the Nationwide program. With an affinity discount, all company members have access to Nationwide insurance and financial product plans.

What is the procedure for filing a claim with Nationwide Insurance?

Logging into your account, calling the Nationwide Claims service at 1-800-421-3535, or speaking with your insurance provider are all options for filing a Nationwide insurance claim.

What is covered by Nationwide roadside assistance?

The roadside assistance program at Nationwide provides emergency services and lockout services 24 hours a day, seven days a week. If your key is lost, broken in the ignition or door, or locked in your vehicle, nationwide roadside assistance includes towing, a jump start, gas delivery, a flat tire change, winching, and lockout services. Nationwide Roadside Assistance Basic and Nationwide Roadside Assistance Plus are the two levels available. Car towing up to 15 miles, ditch extraction (with restrictions), gas delivery when your tank is empty (with conditions), dead battery jumpstart, lockout services up to $100, and tire change with your spare tire are all included in the basic package. In addition to the basic plan's coverage, the plus plan includes additional towing miles and trip interruption coverage. Both programs are valid for anyone in your household in any vehicle.

Detailed information on Nationwide insurance

The Nationwide website is an excellent resource for learning more about the company's services, making payments, managing plans, filing claims, and viewing insurance records.

The Nationwide mobile app also gives you easy access to all of the company's services. You can pay your bills, display your insurance card, track your plans, and file an auto claim using the Nationwide mobile app.

SmartRide is a program run by Nationwide to encourage safe driving. Customers all over the country mount the SmartRide system in their car and usually drive. Users can receive discounts based on the number of miles driven, hard braking, quick acceleration, and nighttime driving. Users can monitor their progress toward deals on the Nationwide website, and drivers can receive personalized reviews. According to Nationwide, the customer's final discount will be locked in an extended at the next program renewal.

In which states does Nationwide conduct business?

In addition to auto and motorcycle insurance, Nationwide offers homeowners insurance in 48 states and Washington, D.C., and renters insurance in 44 states and Washington, D.C.