Texas homeowners insurance claim laws

What types of losses do insurance policies cover?

The amount of compensation for losses is determined by the type of insurance and the policy terms. Most property insurance policies cover losses caused by fire, smoke, wind, theft, rioting, vandalism, and non-flood water damage. Flood insurance is a different type of policy. If it can be proven that the water damage was caused by wind rather than flooding, a homeowner's policy will cover it. Physical damage to the vehicle is generally covered by car insurance.

Is it necessary for me to make repairs to my home or vehicle?

Only make good and required repairs to prevent further damage, such as covering broken windows or fixing holes. Make no permanent repairs to your automobile or property until your insurance adjuster has inspected it.

What if I'm covered under flood insurance?

An inspector will be dispatched by your insurance company, who will submit a damage report to the National Flood Insurance Processing Center for approval. The Flood Processing Center can only approve the flood claim. Temporary living expenditures are not covered by flood insurance.

How can I file a claim with my insurance company?

To begin the procedure, contact the claims department. Many insurances include a one-year reporting deadline from the date of the loss. Unique processes may apply to disaster claims. Keep a record of your policy number, date, who you spoke with, and what you discussed.

How will I be able to prove my losses?

The most straightforward answer is to get a lawyer to assist you. Otherwise, the importance of documentation cannot be overstated. Give the following information to your insurance company:

• Receipts for temporary lodging (hotel) and meals.
• A detailed written description of the property's physical damage. If images are available, include them.
• An inventory of items that have been damaged and their estimated replacement value. Even simple products like kitchen utensils and wardrobe accessories should be listed. Estimated sales tax should be included.
• Repair estimates in writing.
• For finished repairs, invoices or receipts are required.
• On your paperwork, including dates. Everything you send to the insurance company should be copied.

What if the estimate is incorrect?

Explain why you disagree with the estimate in writing to your insurance carrier. You can engage an experienced home insurance attorney. They will hire experts on your behalf and get reports together that will assist you with your claim.

When will I get a response to my claim?

Insurance companies in Texas are required by law to act within particular timeframes when a claim is filed or face fines and penalties. Insurance firms must comply with the following requirements:

After receiving your written claim, you must respond within 15 days.

Accept or reject your claim within 15 days of submitting any needed papers. If there is a delay, they are entitled to an additional 45 days if they give you written notice of the delay. After you've given the documentation, they asked for. Insurers have another 15 days to approve or reject your claim in a catastrophic situation.

In writing, explain why they are rejecting all or part of your claim.

After they agree to settle your claim, mail your claim check within five business days. If you're paying cash for your home, your insurer will almost always ask your mortgage lender to accept your check before giving it to you. The lender must respond to your insurance company's request within ten days of receiving it.

If you require funds before your claim is resolved, request a settlement advance.

Ensure that it is stated in writing that this is merely an advance and not a final settlement. Make a written request for reconsideration if your claim is denied.

At any point, you can hire an attorney. Damages, attorney's fees, and costs may all be recoverable from the insurance.